We'd love to hear from you!

Here’s how to get in touch if there’s anything you would like to discuss with us.

Need help?

Whatever your question you are likely to find the answer in our dedicated Redwings Help centre.

For job applications and all current vacancies, you can apply directly via our jobs portal.

How to change the way we contact you

If at any time you’d like us to change how we contact you (via email, phone or post), please fill in this form or call our Supporter Engagement team on 01508 505246.

Need to contact one of our teams or services?

Using our web form will help us direct your enquiry and respond to you quicker. Please select the appropriate option in the Nature of your enquiry field below.

As a charity we only have a small admin team and although we try to respond to every enquiry as soon as possible, please allow up to ten working days for a reply in some instances.

We'd love to stay in touch!

It’s only thanks to your support that we can be there for horses and donkeys in need. We would love to stay in touch and tell you more about the positive difference your support makes to the lives of equines across the UK. By choosing to hear from us, you’ll receive our latest news, as well as information about how you can get involved in fundraising, visiting, shopping, volunteering, rehoming, and campaigning.

Your personal data will be processed in line with UK data protection and privacy legislation. You can opt out or change how you hear from us at any time. For more details you can view our full privacy notice.

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To get in touch with a member of our supporter services team lines are open Monday-Friday 8.30am-4.30pm, and weekends and bank holidays from 10am-4pm. Telephone: 01508 505246


If you're not sure who you need to contact please email us with your full name, address and supporter number (if you have it to hand) and a member of our team will get back to you as soon as possible. Email: info@redwings.co.uk


If you would prefer to write to us, our correspondence address is:

Redwings Horse Sanctuary, Hapton, Norwich, NR15 1SP

Press photographer
Redwings press office

If you are a journalist and wish to contact our press office, our team are available for comments, interviews and information regarding our charity. Please feel free to get in touch with:

Leanne Plumtree

Senior Press Officer

Available: Monday-Thursday

07711 489623

Out of hours: 07825 148879

Email: lplumtree@redwings.co.uk


Jude Palmer

PR and Digital Officer

Available: Monday-Friday

07712 597714

Email: jpalmer@redwings.co.uk


Nicola Knight

Head of Communications & Campaigns

Available: Monday-Friday

07920 291338

Email: nknight@redwings.co.uk

Our supporters are really important to us at Redwings and we hope to be able to answer any queries that you may have about our charity as described above. However, if you are not happy with any aspect of our work and would like to make a complaint please get in touch.

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