Helpful information

We hope you enjoy shopping with us, but if you need any assistance you may find the following information helpful, alternatively contact us!

Error messages

If you experience any kind of problem while using our online shop, please email us with the exact problem, including any error messages – a screen shot is always useful too. Email info@redwings.co.uk.

Expected delivery

Please allow up to 21 days for your order to be delivered.

Credit card security

Payment information supplied through our online shop is securely encrypted and operates via the WorldPay secure payment server.

Privacy policy

Any data collected by our gift shop is used to:

  • Take and fulfill customer orders
  • Administer and enhance the site and service
  • Only disclose information to third-parties for goods delivery purposes. We will never pass on your details for any other reason.