Contact the Redwings’ Welfare Team

If there are any issues you would like to discuss with Redwings’ knowledgeable welfare staff, you can contact the team by telephone, email or post.

Write to:	Redwings Welfare Team Hapton Hall Hapton Norwich NR15 1SP
Telephone:	01508 481008 Between 9am and 5pm, Monday to Friday.
Click on:	welfare@redwings.co.uk

If you wish to contact a member of the team to report a horse, pony or donkey which you are concerned about, please try to provide information in response to the following questions:

What is the cause for concern?
Can you describe the equine(s)?
Particularly their colour and an indication of their size.
What is the exact location of the equine(s)?

You will need to provide directions to assist someone who may be coming from several miles away and is not familiar with the area.

Are there any other equines / animals at the same location?
Do you see the equine regularly?
If so, how often and how closely?
Can we take a daytime telephone number so that we can contact you for more information if necessary?

Please be assured that the identity of anyone who reports an animal to a welfare organisation is kept in the strictest confidence. This is not only a moral and professional obligation but a legal requirement.

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